My Book of Independence - Care Leavers Edition (6 Pack)

We offer the following delivery options for purchases made on our website:

• Free Delivery: For orders over £65, we provide free standard delivery.

• 48-Hour Tracked Delivery (Royal Mail): £4.99 per order.

• Standard Delivery (5-7 days, Royal Mail): £2.99 per order.

We aim to despatch all orders promptly, but delivery times may vary depending on external factors.

​PLEASE NOTE WE CURRENTLY ONLY SHIP TO THE UK.

We take great care to ensure the quality of our books before they are despatched. As such, we currently do not offer returns, except in exceptional circumstances.

• If your item arrives damaged, please contact us within 3 days of receipt with photographic evidence of the damage. 

• We will assess the situation and, if deemed appropriate, provide a replacement or refund.

• To report an issue, email us at info@whocaresconsultancy.co.uk

Please note: The decision to issue a refund or replacement is at our discretion and based on evidence provided.

At Who Cares Consultancy C.I.C and Who Cares Consultants UK Ltd, we strive to deliver high-quality services and ensure customer satisfaction. If you believe a chargeback is necessary, we encourage you to contact us directly to resolve any issues before initiating a claim with your bank.

Chargebacks should only be used as a last resort for unresolved disputes or where you believe your card has been used fraudulantely. We are committed to addressing your concerns promptly and fairly. Please note that submitting a chargeback without valid grounds may result in legal action to recover funds or damages.

For support, please contact us at info@whocaresconultancy.co.uk